Five minutes sounds harmless. In a hotel where 100 people are affected across a full operating day, five avoidable coordination minutes each add up to more than one complete shift. The commercial question is not whether employees are busy. It is whether their time is producing guest value. I learned the cost of a five-minute…
Why are there so many Bristol hotels around the world? It’s not a single cohesive brand, so why the name “Bristol”? Let’s look at a slice of hotel history that seldom gets mentioned nowadays yet has a worldwide imprint and a lesson even today for ROI growth. At first glance, you’d think these 200+ hotels…
Andi Newcomer was working around 60 hours a week and operations were running fine. Events were booked, clients were happy, the conference centre was in demand. The problem was that she had no way to see where the performance was coming from. Best Western Boulder Falls Inn is an 84-room hotel in Lebanon, Oregon, built…
INDIA—RateGain Travel Technologies Limited shared the latest summer travel insights from its subsidiary, Sojern. With the FIFA World Cup 2026 now underway and roughly a third of summer bookings still yet to be made, Sojern’s data showed that travelers are not stepping back, but they are making different choices, shaped by pricing sensitivity, rising airfares…
The European Commission’s Digital Markets Act (DMA) has made many headlines since it came into force. And its impact on hotel marketing is being discussed in all corners of the world. But how is it affecting hotels in reality? And what do hotels need to do to protect their visibility and revenue? The European Commission’s…
