Kiki’s journey in hospitality and technology has been shaped by a deep understanding of both the people and the systems that power great guest experiences. She began her career in the hospitality industry with an Online Travel Agency (OTA), where she spent almost six years building strong relationships with hotels and gaining valuable insights into…
Latest STAAH report highlights traveller preferences and hospitality distribution trends across Malaysia, Vietnam, Singapore, Indonesia, Philippines, and Thailand. STAAH, a global hospitality technology leader, has released its Top Booking Channels for Southeast Asia for 2025, identifying the booking platforms driving the highest booking volumes across one of the world’s fastest-growing travel regions. The ranking, based…
As travellers plan their getaways, social media becomes the modern-day travel brochure. From stunning resort views on Instagram to family-friendly getaways on Facebook, your guests are constantly scrolling, dreaming, and deciding where to stay next. For hotels, this is the perfect moment to shine. But standing out online during peak season takes more than just…
With the latest update to the TACT (Travel Agent & Corporate Travel) module, we’re excited to introduce the Travel Agent Booking Engine, powered by SwiftBook. This new feature brings Travel Agent bookings directly into the property’s booking ecosystem, ensuring every reservation made by travel partners is managed through one unified experience. Why this matters for…
Is your property unlocking high-value corporate stays from GDS? Discover why GDS bookings deliver better ADR, longer Length of Stay (LOS) and stronger demand – and how STAAH makes GDS easy. Picture this: two hotel bookings come across your desk. One is from an online travel agent (OTA) —quick, straightforward, usually leisure-focused. The other? It’s…
Until recently, Instagram was mostly seen as a branding platform, great for sharing beautiful visuals, telling your story, and engaging with potential guests. But that’s changed. In a move that’s making waves across the digital travel space, Google has started indexing public Instagram content including Reels, captions, and bios, directly in its search results. This…
Looking to stand out in a crowded market and boost bookings? The answer might lie in how you package your offerings. Why Hotel Packages Work When travellers book accommodation, they’re often looking for more than just a bed. They want value, convenience, and experience, all bundled up in one booking. That’s where hotel packages come…
Managing multiple OTAs can feel like walking a tightrope for hoteliers—one wrong step can lead to overbookings, rate discrepancies or missed revenue. As distribution demands grow more complex, so does the need for a smart solution. STAAH’s Channel Manager is built to simplify this balancing act, offering real-time synchronisation, pooled inventory and performance insights that…
In the fast-evolving world of hospitality, mastering online hotel distribution has become crucial for hoteliers aiming to stay competitive and profitable. Shoaib Ali, National Sales Head for India for STAAH delves into the intricacies of how hoteliers can successfully navigate this dynamic landscape. As the industry faces the challenge of balancing guest satisfaction and room occupancy, the…
General sentiments from the 2025 Hunter Hotel Investment Conference at the Atlanta Marriott Marquis surrounded the ambiguous state of the hospitality industry and hotel investing environment. Each hospitality company relates to the uncertainty in different ways—a management company and a REIT would have different perspectives, for example—but one thing remains the same: the data. While…
