The hotel that was sitting on a 43% revenue increase & didn't know it
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The hotel that was sitting on a 43% revenue increase & didn’t know it

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Andi Newcomer was working around 60 hours a week and operations were running fine. Events were booked, clients were happy, the conference centre was in demand. The problem was that she had no way to see where the performance was coming from. Best Western Boulder Falls Inn is an 84-room hotel in Lebanon, Oregon, built…

Your property's guide to hotel restaurant management
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Your property’s guide to hotel restaurant management

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What is restaurant management in hotels? Hotel restaurant management involves overseeing the multiple food and beverage operations within a hotel, which can be an integral component to the overarching hotel experience. Successful hotel restaurant management requires the ability to oversee many operations at once. It is a complex role involving day-to-day administration, staff management, general…